Capsule Vending Multi-Site Maintenance

Give each unit a location reference and record its model, mechanism, capsule specification and payment method. Note the venue contact, opening hours and agreed service access. Keep different equipment versions distinguishable when planning a multi-site route.

The register should let the visiting operator identify the correct stock and instructions before travelling, rather than assuming every cabinet accepts the same capsules or spare parts.

Assign who loads stock, holds keys and handles cash or payment records. Record replenishment, removed stock and observed discrepancies against the unit reference. Agree the evidence required for venue settlement without inventing a standard revenue-share arrangement.

Identify replacement-key control and the procedure when access is unavailable. A payment display does not establish who can obtain the transaction information needed for a particular settlement.

Ask the supplier to identify routine checks, permitted operator tasks and work reserved for service personnel. Record approved replacement-part references and the configuration to which they apply. Do not treat a visually similar mechanism or lock as an interchangeable spare.

Keep faults, actions and subsequent observations in the unit history. A repeated jam should trigger review of the sample and loading arrangement, not simply disappear from the record after stock is cleared.

Set visits using actual stock movement, observed faults and venue access rather than a generic service interval. Name cover for an absent operator and a contact who can mark equipment unavailable when needed. Agree how a fault is escalated and which evidence helps the supplier respond.

Share the number of locations, travel pattern, machine versions and supply arrangement on WhatsApp. Expansion should account for replenishment and service access, not only the number of cabinets purchased.